First I've seen of this problem, though Prodos aren't even delivering on KS pledges they *do* have a record of!
Not much I can suggest here unfortunately. If you bought this after the Kickstarter closed through the Prodos webstore I'm pretty sure it counts as a pre-order though so you should actually have much clearer legal rights under consumer protection. Good luck!
Well I've had it. I'm contacting my back to get my money back. I'll file a dispute. Prodos, you've handle your business horribly. I can handle having to wait almost 3 years for my product. I get it, kickstarts are hard, things take time. But, I cannot stand the disorganization and lack of communication on your part. You don't respond to any of my emails. When I went to gencon two years back and you were giving out copies of the game to people who had kickstarted the game, I asked the man at the booth for mine and he said he had no record of my purchase. I go onto your website and cannot find the pledge I purchased from you (NOTE I bought the pledge after kickstarter ended from prodos), my transaction history is gone. I have a bank statement though which shows you took my money. So clearly we have some kind of issue but you refuse to work with me. So, I'm pulling out. I'm really disappointed and anyone who reads this take it as a warning of the kind of business prodos is. Three years later and I still have nothing? Yeah, I'm done.