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irish1983's picture

Irish... YOU are the one missing the point here and that's people haven't got stuff they have PAID for 3 years ago and now they are releasing v2 before some have got anything from v1

If stuff hasn't been released yet that's a different matter but not getting anything from the original KS is bang out of order

Tell us, were you a backer and have you had your stuff?

I swear your like chicken little running into each forum post you can find and waving your arms around. That is not going to pay off for you. Yeah I have a lot kick starter stuff minus the "cloaked" preds that are not in production (with the whole UK baning the resin they were going to use). I didnt go "full hog" in the KS, but I have at this moment over three base sets plus 12 booster boxes worth of stuff (with the 2.0 preordered).

I have only had Prodos screw up a single box for me and although they did not respond to my missing pieces form I got my parts in under month. My buddy who did go for the $300.00 plus madness has ALL OF HIS STUFF minus the not in production miniatures (Dont know if he did the terrain thing). I can send you a pic of the horde of bugs I have if youd wish. Probably wouldnt stop you from continuing to be unproductive in getting your stuff (If your straight up not a troll that is, honestly hope your just temporarily so frustrated you cant find all the forms and emails etc to use to help yourself). If you really did KS AVP and just lost all your info and hence dropped the ball I feel for you.

Commented on: AVP 2.0 minis
irish1983's picture

Dont feed the troll.

it's Prodos who should be commenting on the KS issues and the 3 year wait some are experiencing.

On the real topic they changed the scale of the models? Do you have some comparison shots?

Commented on: Displacement Rules
irish1983's picture

Its an important rule. Mainly it prevents people from "blocking" a hall and preventing you from getting your melee units in.

irish1983's picture

I agree with your point. I dont think its a refusal to respond thats happening though. I have had Prodos respond to me more than a few times in under 24-48 hours when I have had questions.

irish1983's picture

christ is this still going on.

i picked up the game almost 2 years ago in a wargame shop and some people STILL don't have their KS stuff

if that's true it's bloody scandalous and people having a go at someone who is rightly pissed off with having paid out money and not got anything is IMHO bang out of order as well

if the explanation above is true re Prodos won't send stuff if your pledge includes bits still waiting for a licence then that's just smoke and mirror bullshit that people hide behind so they don't supply backers

i see shops are still getting and selling core game boxes though

come on Prodos answer the persons emails and sort this shit out once and for all. perhaps this is why i can't remeber seeing another Prodos KS since AvP, as no-one would touch it with the proverbial shitty stick, i know i wouldn't

Why cant people read and comprehend? I just dont get it. You can get to be upset about somtheing you legaly agreed to, but your gonna look like a fool when you bitch about it. "Smoke and mirros", PLEASE.... If you sign an agreement that says I will receive "X" items when "x" items have been LEGALLY made available (As in Fox says cool, and the material "X" was being made out of isn't suddenly banned in the UK) then dont whine when they arent "LEGALLY" available.

Your like the people in the South Park human cent-ipad episode. "NOOOO WHY CAN'T IT READ".

There are soooo many ways to get your KS stuff, but you have to not be a human cent-ipad. fricken read and ask questions (try politely). Dont assume and bitch. Dont flail your head at the key board and expect mercy. No one likes you when your a bitchy flailing human cent-ipad.

Commented on: Customer Support
irish1983's picture

Form worked for me and my friend.

irish1983's picture

That is my point. Prodos is not GW, no one else in this industry has an entire department dedicated to customer service with dozens of giant warehouses filled with product in multipul continents. Yet it takes them two weeks to get you your stuff (lets ignore that they freaken speak English as a first language).

Also not even the US postal service can track your package once it leaves our borders. Unless your paying for global express where the package is bascially handle almost exclusivekly by USPS employees your tracking number means you get to read (left port, arrived at port, being processed, delivered).

Honestly both I am everyone else I have ever meet in person ahs gotten their issues with Prodos solved within a months time. If they didnt do that they told the person why IE "those are not in production yet, or they are back ordered we are making more".

irish1983's picture

Kinda feel like your being a bit dramatic here. Prodos is not GW dude (thank god). They are based in Poland. IE package might be held by customs, etc, whatever. SO many variables. Bottom line is if you get your replacements from over seas in a months time thats not bad. I buy miniatures from all over the world and a two week turn around would be impressive to me. Also tracking number? They dont have USPS man, have you ever tried to "track" a package you have sent over seas? Not that man carriers provide that between countries reliably (as in you may have tracking but it will say things like "left poland, arrived in US port, delivered"). Its not gonna say 4 days to expected delivery package currently on cargo plane landing in continental US...

Commented on: Customer service
irish1983's picture

when I filled out the form for missing arms for one of my marines I got it in the mail within a month from Poland (actually they gave me all the arms to be safe).

Commented on: Online Orders
irish1983's picture

I was reluctant but the Cheyenne is such an awesome model I decided to bite the bullet. I'm considering a letter to Trading Standards as I've paid for good/services and they've accepted payment but not fulfilled on the contract.

I totally agree with you, love the sculpts on AvP but I'm losing patience now; I'd be more amicable if they just bothered to respond in some way!

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