First I've seen of this problem, though Prodos aren't even delivering on KS pledges they *do* have a record of!
Not much I can suggest here unfortunately. If you bought this after the Kickstarter closed through the Prodos webstore I'm pretty sure it counts as a pre-order though so you should actually have much clearer legal rights under consumer protection. Good luck!
All I can say is good luck.
Perhaps printing out the pledge manager page showing your pledge would help?
If all else fails, you might want to write the letter on their behalf ;-)
I'm in the UK, and have seen nothing. I've written to them a couple of times, but not had any response, engagement or anything. Evidently a few people are receiving their pledges, but I'm not hopeful given we're 27 months past their delivery date.
The saddest thing is that I backed this because it was a UK-based company near me and I wanted to support local effort and actually I've just been massively let down. I think I just want my money back now given it looks like I'll never actually get the game. Their registered premises in the UK is less than an hour's drive away from my house, all of the local game shops have several copies of the game, and yet they can't get one to me.
It's been made clear that Prodos consider fulfilling AVP KS pledges comes bottom of their 'to do' list. They prioritise new AVP sales through their online store & to retailers (money for Prodos), casting models for 3rd parties (money for Prodos), and creating new product lines (money for Prodos). If they have any spare capacity after those activities then it goes to fulfilling AVP KS pledges.
Also I should perhaps make you aware that Prodos is in fact a Polish operation: while there is a UK company, very little (if any) real activity now takes place through it - seems like it was set up primarily to run the Kickstarter campaign (run it, not fulfill it XD). Kickstarter pledges & retail sales are sent from Poland. If you search for 'AVP Dakka' you'll see an interesting (and huge) thread on the Dakka Dakka forum about the AVP KS campaign.
I see Prodos are now selling AvP at 30%-40% off. So instead of backing the Kickstarter campaign 2 and a half years ago I could have just bought AvP now, and received it both faster and for less money!
Still, if I ever get anything from my Kickstarter pledge, I've got that exclusive beserker predator figure to look forward to XD
Prodos mentioned the clear preds in the 22nd June update - KS backers should have all received it in the e-mail. Apparently 'wave 2' of the KS will be completed in August, with 'wave 3' being partially sent out at that point.
Personally I still don't have anything - so this 'wave' thing is pretty laughable. Sounds like it's looking like I won't get anything until maybe September or later. For those keeping track that'll be 14 months after the base-game was available on retailer shelves. Also, let's not forget that original delivery for this project was May 2014! XD
Here's the update in case you missed it. As usual with Prodos though, remember that talk is cheap :
Prodos Games Ltd says:
##Tzzt..TZZ....TZZZT##.
This is Prodos HQ calling backers...Prodos HQ calling backers..... We have imminent good news...and lots of it. I just hope you get before the xenos over-run your positions.
Firstly sorry for the long radio silence. We have been inundated with changes, approval processes and administrative work due to exciting changes in Prodos. I can’t say much at the moment but will keep you updated as the pieces fall into place, however we believe that these changes will result in a faster approval process from Fox and smoother handling of any licenses run by Prodos. Part of this is due to a sea change in management which we see as a very positive step for us as the new manager is a merchandising veteran with strong links to 20th Century Fox, Warner Bros Entertainment and Universal Studio.
Now about AvP:THB KS
1. Clear Preds in Production. We are GO! on one of my favourite models. These models created no end of trouble for us as designers but I’m very pleased with how these have worked out. Prototypes of clear Preds have been approved and they are going to mass production as I speak. All going well, any parcels shipped after the 1st July will include these amazing models.
2. We’ve heard your calls for urgent reinforcements to fight back the horrors in the dark and they’re here! Multi pose marines will be dropping from orbit at the same time as the Predators.
3. For you backers out there that were looking to add some atmosphere to your games, the corridors are being sent to external 3D printing company and we’re looking forward to production on these starting on the 15th July.
4. Wargaming Book – As of the 1st of July, Warzone Ressurection, Prodos other licensed game will start an open BETA. This is important to AvP as the core game will share the same mechanics as expected. If you are interested in learning more about these core mechanics please sign up to newsletter at shop.prodosgames.com for more info. Once the BETA is over the book will be sent to print along with the AvP supplement. Just to make it very clear, essentially you’re getting the best of both worlds. You get the core rules for Warzone 2.0 and the supplement for AVP....Both in Hardback with all the facehugging goodness! I wonder what sort of Alien would be made from a Face-hugged Golgotha would look like (http://shop.prodosgames.com/dark-legion/37-golgotha.html)
5. Lastly, what good would the new marines be, if we had no way of getting them to you. Dropship’s are currently being master cast in 3D print as we speak and we expect to have the master with us 1st week July. Pictures to follow, but for now, here is link to final 3D sculpt.
https://skfb.ly/Pr7U
The dropship ended up being larger than expected, however our designers did amazing work and I believe it has definitely been worth the wait. Due to the cost of production, the Dropship will be limited to 1000 casts ONLY and will come with a certificate. Just to be 100% clear, we are only planning on casting 1000 of these monsters, so if you want one...or two, head over to the store and Pre-order them now! The oher option is to pick one up from us at one of the shows we will be covering (stock dependant).
6. Despite the regular requests, we’ve still got several people who haven’t completed their pledge managers. Next week we will post up a list of postcodes of all backers that have yet to complete their pledge manager (i.e. missing names and surnames and in some cases not completed at all), so can I ask that if you see your postcode, PLEASE log in to pledge manager at : calc.prodos.co.uk and update it. If you can’t get into your pledge manager, please contact service@prodos.co.uk
7. We now have a revised estimated that wave 2 will be completed by August (with part of wave 3 being issued). I understand that we have missed another deadline and I understand that people are still waiting on packages however we have a great team here who are pulling us closer to the finish line every day.
We are almost there, thanks for your support. Prodos HQ out
#tzz tzzzz....tzzzz#
UK backer here, and I've not seen anything.
Apparently we have to throw more money at them via additional purchases before Prodos will honour pledges >__>
Yeah, little early to white-wash this particular part of your sordid history, Prodos - still enough of us Kickstarter backers who haven't received their pledges to let everyone know that you are not a trustworthy company.
So for the record I still haven't received any of my pledge. Pledge manager status is 'awaiting' which I'm given to understand means you have all the info you need. Boardgames have been on retail shelves since July last year - how the hell is it that I'm still waiting to see anything TEN MONTHS LATER???
Heh, consider yourself
Heh, consider yourself fortunate you have *anything* from your pledge - I don't, and I'm sure not alone.
As of Jarek's 2nd October facebook group post, the wargame rulebook "should" be printed by the end of November.
Jarek said in his 22nd June update that Fox had approved the Alt-pose marines and they were entering production. No idea what's happened in the intervening 4 months. They're not up on the Prodos store yet though.